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Free Customer Service Posters

Free Downloadable IT Customer Service Posters

Help your team remember the 5 Principles of IT Customer Service Success with these attractive posters, appropriate for any office environment. There are five posters in this set. The link downloads the entire set. The set includes five PDF posters in 8 1/2 x 11 format and five PDF posters in 18" x 24" format. You may print and display as many as you like.

Scroll down to see the posters and infographics.

it service competence poster thumbnail

Principle #1: The Principle of Competence

it service compassion poster

Principle #2: The Principle of Compassion

it service empathy poster

Principle #3: The Principle of Empathy

it service listening poster

Principle #4: The Principle of Listening

it service respect poster

Principle #5: The Principle of Respect

Free Downloadable IT Customer Service Infographics

These infographics are perfect because they're a quick reminder for your team to think about how their actions affect customers and coworkers. They really work!

customer service toolkit infographic

The Technician's 7-Step Checklist for Customer Support

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  • 284 KB
anger management customer service infographic

How to Manage Your Anger

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  • 353 KB
how to handle angry customer infographic

How to Handle an Angry Customer

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  • 487 KB
how to be a better listener infographic

How to Be a Better Listener

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  • 616 KB
emotional intelligence infographic

6 Steps for Managing Your Emotions

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  • 391 KB
6 steps in a it support call

6 Steps in an IT Support Call

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  • 246 KB
how to be more compassionate infographic

How to Be More Compassionate

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  • 351 KB
5 principles of it customer service

5 Principles of IT Customer Service

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  • 326 KB
fundamentals of it service infographic

5 Concepts IT Pros Must Understand About Their Jobs

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  • 456 KB

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