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Thanks for Asking About Compassionate Geek Online Training

This page has answers to frequently asked questions about our training programs, including the IT customer service training courses cost, along with other details about Compassionate Geek on-demand training solutions.

You'll receive an email shortly with this information. In the meantime, this page should answer most of your questions about the training, including the customer service training courses cost, completion time, course access, and more.

Tell Me About the Training

The book The Compassionate Geek: How Engineers, IT Pros and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service by award-winning IT customer service speaker and author Don R. Crawley is the source and inspiration for all of our courses.

How long does it take to complete?

That varies based on the learner. Thoughtful learners who are serious about self-improvement will take longer than those who are simply trying to get through the training as fast as possible. It's possible to finish the training in about three hours, but learners who follow links for additional information, who pause and reflect on a lesson, and who discuss the concepts with others might take 8 to 10 hours.

IT Customer Service Training Courses Cost

The basic cost for a single learner is $299 for long-form courses and $49 for short-form courses. Multiple enrollment pricing is available for groups of 5 or more.

Number of Learners Savings Long-Form Course
Cost per Seat
Short-Form Course
Cost per Seat
1-4 299 49
5-24 10% 269.10 44.10
25-49 20% 239.20 39.20
50-99 30% 209.30 34.30
100-499 50% 149.50 24.50
500+ 60% 119.60 19.60

Is there a management portal?

When you purchase multiple seats, you also receive a management portal in which you can add additional learners and monitor learner progress.

What About Support?

Extensive documentation is available online. Check it out. Plus, we're here for you, whether you're a group leader, a learner, or a business owner. We're just a phone call or an email away.

More Questions?

If you don't want to wait, you can reach us at 1-206-988-5858 or via email at info@compassionategeek.com.

Enroll Now

  • The Customer Service Secrets of Successful IT Pros: How to Master IT Customer Service (Individual | Group)
  • Emotional Intelligence Training for IT Pros: How to Use EI to Build Great Relationships in the Workplace (Individual | Group)
  • How to Be a Better Listener: The Fine Art of Listening Well (Individual | Group)

 

You'll receive an email shortly with this information. In the meantime, this page should answer most of your questions about the training, including the customer service training courses cost, completion time, course access, and more.

Tell Me About the Training

The book The Compassionate Geek: How Engineers, IT Pros and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service by award-winning IT customer service speaker and author Don R. Crawley is the source and inspiration for all of our courses.

How long does it take to complete?

That varies based on the learner. Thoughtful learners who are serious about self-improvement will take longer than those who are simply trying to get through the training as fast as possible. It's possible to finish the training in about three hours, but learners who follow links for additional information, who pause and reflect on a lesson, and who discuss the concepts with others might take 8 to 10 hours.

IT Customer Service Training Courses Cost

The basic cost for a single learner is $299. Multiple enrollment pricing is available for groups of 5 or more.

Number of Learners Savings Long-Form Course
Cost per Seat
Short-Form Course
Cost per Seat
1-4 299 49
5-24 10% 269.10 44.10
25-49 20% 239.20 39.20
50-99 30% 209.30 34.30
100-499 50% 149.50 24.50
500+ 60% 119.60 19.60

Is there a management portal?

When you purchase multiple seats, you also receive a management portal in which you can add additional learners and monitor learner progress.

What About Support?

We're here for you, whether you're a group leader, a learner, or a business owner. We're just a phone call or an email away.

More Questions?

If you don't want to wait, you can reach us at 1-206-988-5858 or via email at info@compassionategeek.com.

Enroll Now

  • The Customer Service Secrets of Successful IT Pros: How to Master IT Customer Service (Individual | Group)
  • Emotional Intelligence Training for IT Pros: How to Use EI to Build Great Relationships in the Workplace (Individual | Group)
  • How to Be a Better Listener: The Fine Art of Listening Well (Individual | Group)

 

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